u

FAQs

How much does a website cost?

Let’s answer that question with a question.

How much does it cost to buy a house? Obviously that answer depends on a number of variables. How big of a house do you need? 3 bedrooms? 5 bedrooms? How many bathrooms or custom fixtures? Would you like hardwood floors or carpet? How about a nice deck off the back and a pool with a built-in hot tub?

Website design is exactly the same. Before we could attempt to give an accurate price, we would need to ask you some questions so as to understand what your web site needs to do, its roles and complexities and how those fit with your business goals. But don’t get us wrong, those are the types of questions we love to answer!

There are a number of ‘fixed’ costs associated with your website design though, you will need a domain name, and a web hosting account. Talk to us before you get these, as we are able to provide excellent advice and deals on both hosting + domains!

Feel free to contact us for a consultation. One we know more about your web site requirements, we can provide you with an accurate answer.

Do I need to hire a 'local' web design firm?

Web Your Business builds sites for customers both local and out of state (and out of country even). So while the answer is “No, you don’t need to” – the reality is that you might want to.

It depends on your comfort level when it comes to working with a remote developer. We have been in business for many years, we’re BBB members with an A+ rating. If you want to work with someone who isn’t close enough to sit down and have a coffee (or beer) with, then we recommend you make sure they are:

  1. reputable – use the BBB or other organizations to check for issues
  2. been in business at least half a dozen or so years
  3. that web design is their PRIMARY business
  4. they’re friendly, approachable, and they respond to emails or phone calls
  5. that you OWN your site – many developers retain ownership of sites they build

That last one is REALLY important. If you find a company that offers “monthly service payments” – check carefully what these payments are for, and whether you will actually own the website. There are many companies who do NOT give you the website, and if the payments stop, your ‘investment’ goes away. This is like leasing a website and we don’t operate that way.

What is a Domain Name?

A domain name is a company’s unique identity on the Internet. All computers, or servers, connected to the Internet are identified by a unique number called an Internet Protocol address (IP address). A typical IP address appears in the form 203.209.198.xxx. The domain naming system assigns unique names to the IP addresses since names are generally easier to remember than numbers.

A domain name usually appears in the form yourcompany.com. This domain can be used as a custom email address, such as [email protected], or as an address on the World Wide Web, such as www.yourcompany.com. Domain names operate much like phone numbers or street addresses. Want to see if a certain domain name is available? Check availability here.

How do I register my Domain Name?

When it comes to registering a Domain Name, you have two options:

  1. Register it yourself online (or)
  2. Have us register it for you

A couple of advantages to handling online registration  yourself  are that you will learn how the process works, and have access to change any of your details (owner name, address, phone, technical administration details, billing details etc) at an time. The flip side of this is that you will also have to maintain these things yourself.

On the other hand, if you would like us to handle all of this for you – we offer full service domain name registrations. These may cost a little more, but we handle all of the details for you, including updating your personal details (i.e. if you move, have a change in phone number, etc.) Of course you would have to let us know that you have moved!

When we register domains on behalf of clients, we always register them with the client as the DOMAIN REGISTRANT (this is the domain owner). This is an important but oft times overlooked point. If you ever ask someone to register a domain for you, insist on them making you (the paying client), the DOMAIN REGISTRANT. This ensures you are the owner of what you paid for. Contact us for full service domains  or click here for self-service.

What format should I supply my content in?

There is no end to the possible formats available to create content for the web. Listed here are the formats that we have found to work every time when designing and developing websites. These are the formats  we accept.

Logos:
Adobe Illustrator CS2+
Adobe Photoshop CS2+
High-resolution TIFF or EPS

Text:
Text should be in a non table format unless otherwise stated.
MS Word docs are accepted, plain text (Notepad/WordPad, Text Edit etc) are preferred. No styling (such as colors, fancy fonts, etc.) should be applied to the text. Just basic plain old text please. Tabular text and forms can be supplied in MS Word or MS Excel or Pages format.

We can accept files created on Mac or PC!

What is a Server?

A server is a computer (Usually high-end, “Faster, Bigger”) that allows computers in a network to have a shared resource.The primary function of a web server is to deliver web pages on the request to clients using the Hypertext Transfer Protocol (HTTP). This means delivery of HTML documents and any additional content that may be included by a document, such as images, style sheets and scripts.

These days, servers can be physical (meaning a big computer) – or virtual – meaning on that big computer, are other ‘virtual servers’ – or machines within machines.  Virtual servers are a way to host your site where other customers cannot impact your site.

What is Spam?

Spam is unsolicited e-mail pushing a point. Be it an ad for a used PC, or an urge to vote on a proposition. Spam is most often considered to be electronic junk mail or junk newsgroup postings. A more typical definition of spam is any unsolicited email which is pushing a point. However, if a long-lost relative finds your email address and sends you a message, this is probably not spam, even though it is unsolicited. Spam is generally email advertising for some product sent to a mailing list or newsgroup.

How do your prices compare to your competition?

Our prices are more expensive then the cheapest guy in town but less expensive than the most costly guy in town. But, in all fairness, what are you looking for in a website?

Do you want the cheapest web site possible – or- Do you want a web solution that yields a positive return on investment?
Are you interested in your immediate bottom line, or you in it for the long term?

The reason you have to consider these things, is because the web is like anything else in business. You get what you pay for. The truth is, there will always be cheap sites available on the market. We will never build those kinds of sites. What we offer is affordable web solutions, tailored to your business needs.

If you’d like to know how we can help you contact us today for a no-obligation consultation. We are sure that once you meet us, and we provide you a quote on building you an effective web solution, you will have no doubts that our knowledge and web solutions are worth every penny and more!

Who writes the content for my web pages?

That depends.

Writing for the web is very different than writing for a brochure. And these differences become even more distinct when writing not only for the web but for SEO purposes.

That having been said, if you have a site with content that is ranking well with the search engines but visually speaking it could use a re-design then our approach might be to reuse your existing content. On the other hand, if you are not ranking well and SEO/ conversion is of utmost importance to you than will would enlist the help of our copywriting team.

Remember, content is king!

Will I be able to update my web site content myself?

Yes.

Though not all areas of your site will be directly editable, the areas of your site that are most likely to update and change will be editable. Again, if we use a house as an illustration then it makes a bit more sense.

If you were to build your dream house you would no doubt enlist the expertise of an architect. Though you can chose certain shapes and dimensions for your dream home, some things need to be in a certain place and should probably never be touched by anybody other a professional. Besides, do you really want to do plumbing? The web is very much the same. A content management system will allow to update certain things but other things are best left to the professionals.

What do you use for a Content Management System?

A Content Management System (CMS) is an interface tool which allows you to do just that, manage content. It also gives you the capability to publish things like additional web pages and blog’s as well as enabling you, the user, to edit certain aspects of your website. CMS’s come in several “flavors” and our favorite is WordPress.

If you have another CMS that you are interested in then we can talk about that but unless using it is absolutely necessary, we will probably try to talk you into WordPress. Just being honest. The great thing is that as part of your website build, you will be trained on how to maintain your website.

What is a Search Engine?

There are millions of sites on the internet now, and thousands more get added everyday. Search Engines are web sites designed to help you search for information on specific keywords or phrases.There are many different types and styles of search engines.

Some examples of search engines would be:

  • Google
  • AltaVista
  • Lycos
  • HotBot
  • Yahoo!

This is just to name a few. Other sites which are often referred to as search engines should actually be called “directories”. A directory is any search site where you can drill down to individual results by clicking on a number of links – although most directories also offer a search box as a quicker way of finding you results. Examples of directories would be DMOZ. And an example of both a search engine and directory would be Yahoo!

What is Search Engine Optimization (SEO)?

Search Engine Optimization (SEO) is a complex process. One of the best definitions actually comes from Wikipedia. It states that SEO is,

“the process of improving the visibility of a website or a web page in a search engine’s “natural,” or un-paid (“organic” or “algorithmic”), search results. In general, the earlier (or higher ranked on the search results page), and more frequently a site appears in the search results list, the more visitors it will receive from the search engine’s users. SEO may target different kinds of search, including image search, local search, video search, academic search, news search and industry-specific vertical search engines.”

So SEO encompasses many aspects of your website and it is not something that you address one time and sit back waiting for the money to pour in. SEO is an ongoing active process that requires constant attention. SEO can be considered as part of your Internet marketing strategy. We implement basic SEO strategies in every website we build such as but this is a service which can be part of stand-alone project or a broader marketing campaign. Let’s talk more about an effective SEO strategy for your business.

How long does it take to get great results?

This varies on a number of factors, not least is the number of competing web pages we must get your site in front of.

Typically, results take from a few weeks with a topic where there a only a few thousand sites, up to 2 to 3 years for sites with many millions of competing pages. Results will generally begin to show by month 3 and by months 6-8, results are usually fairly strong. Over time, with continued efforts, all results improve. If results are a bit slow to begin, it does NOT mean that things will not improve over time.

I host with AnotherWebHost.com - how do I switch?

Simply fill out the contact form – or call us – we can help you out.

We can transfer your domain name along with all of your existing web sites content. You may have to forward an approval link, or click the link to approve the transfer, but otherwise we’ll take care of it the ‘techie-stuff’ for you!